At Zamalek Art Gallery ("ZAG," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Contact Information: Name, email address, phone number, and mailing address when you submit inquiries or contact us

Inquiry Details: Information about artworks you're interested in, preferred mediums, budget ranges, and collection goals

Communication Records: Copies of correspondence, emails, and messages exchanged with our gallery team

Technical Data: IP address, browser type, operating system, access times, and pages viewed when you use our website

Cookies and Tracking: Information collected through cookies and similar technologies to enhance user experience and analyze website usage

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries about artworks and services

Provide personalized art advisory and consultation

Process and fulfill requests for information, catalogs, or exhibition updates

Improve our website, services, and user experience

Communicate with you about exhibitions, events, or new acquisitions (with your consent)

Comply with legal obligations and protect our rights

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Artists: Limited information may be shared with artists when you inquire about their specific works

Service Providers: Trusted third-party vendors who assist with website hosting, email delivery, or analytics, under confidentiality agreements

Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of ZAG, our users, or the public

Business Transfers: In connection with a merger, acquisition, or sale of assets, where user information may be transferred as a business asset

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or correct your personal information

Request deletion of your personal information

Opt-out of marketing communications at any time

Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

6. International Data Transfers

As we are based in Egypt, your information may be transferred to, stored, and processed in Egypt. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to our website with an updated "Last Revised" date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Zamalek Art Gallery
15 Shagaret El-Dor Street, Zamalek
Cairo, Egypt
Email: info@zamalekartgallery.com
Phone: +20 2 2735 1234

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.